What is your return policy? | Cual es la poliza de reembolso?
Due to the nature of the products, NO RETURNS or EXCHANGES will be accepted at this time.
Debido a la naturaleza de los productos, NO SE ACEPTARAN DEVOLUCIONES NI CAMBIOS en este momento.
When do you ship? | Cuando envían?
We process orders 1-3 business days (Monday-Friday, excluding Holidays) after order is placed. Priority Mail is 3-5 business days for standard shipping. Expedited shipping is available at check out for an additional cost. We cannot guarantee replacement of lost or stolen packages shipped via USPS.
Procesamos pedidos de 1-3 días hábiles (Lunes-Viernes, excluyendo días Festivos) después de realizar la orden. Correo regular es de 3 a 5 días hábiles para envío estándar. El envío exprés está disponible en el momento de la salida por un costo adicional. No podemos garantizar el reemplazo de paquetes perdidos o robados enviados a través de USPS.
Privacy Policy | Poliza de Privacidad
We are not in the business of selling your information to others. The only parties that have access to any of your personal information is Square who act as a gateway to secure the transaction to your credit card or bank.
Our company does not have access to your credit card information. Your credit card information is encrypted with 256-bit encryption while being sent to your banking institute for the utmost protection.
We will never sell or trade any customer e-mail address or personal information to a third party for any reason. We will not share this information with any third party. We may disclose personal information only in the event that we are required by law.
Accordingly, you authorize us to disclose any and all information about you to law enforcement or other governmental officials as we deem necessary or appropriate with any investigation of fraud, intellectual property, piracy, or other unlawful activity that is illegal and that may expose us to a legal liability.
We only collect your contact information as it is necessary to send information about orders to our customers!
Security
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the internet than to use it in person! The information that you provide when placing an order with us (ie: your name, address, and credit card) is secure. It cannot be read or tampered with during transmission of your order through Square.
BloomOrganics.us is hosted by Wix.com on their secure servers and our orders are processed using Square as stated above. Our checkout process uses industry standard SSL (Secure Socket Layer) technology to encrypt and scramble all personal information including your name, address, and credit card information so that it may not be read by others as it travels over the internet. Secure Socket Layer encryption is used during checkout when the URL in browsers, such as Microsoft Internet Explorer, Mozilla’s Firefox or Google’s Chrome changes from “http” to “https”. The “s” indicates that you are on a secured page.
Under the Fair Credit Billing Act of the USA the maximum amount that your bank can require you pay for any fraudulent charge on your credit card is up to $50.00. Notify your credit card company immediately if you ever suspect a fraudulent charge has been made on your credit card.
If you have other questions or concerns about personal data and how it is governed by our Privacy Policies please contact our customer service team by using the contact us form or calling directly.
Contact Us | Contactanos
Have more questions? Contact us at cs@bloomorganics.us
Tienes mas preguntas? Contactanos en cs@bloomorganics.us